Returns & Exchanges

At MG Australia, we want you to love your fashion choices, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our Australian customers.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach Shipping Label

Download and print your prepaid Australia Post shipping label from the portal and securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package to any Australia Post outlet; once received at our warehouse, your refund or exchange will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing